- TO WHICH COUNTRY DO WE SHIP?
- We ship to almost all countries and islands worldwide.
- WHAT IS THE ESTIMATED SHIPPING TIME?
- The estimated shipping time of an order for USA is 2-6 weeks and for rest of the world its 4-8 weeks.
- In some cases it might take up to 60 days for an order to reach you.The delay is caused due to bad weather condition or custom clearance. So,it is advisable to have patience as we guarantee the product delivery within 60 days or else can be subjected to full refund unless a great cause on delay is encountered such as pandemic that affects shipment.
- IS TRACKING NUMBER PROVIDED?
- Yes, once your order has been shipped we will email you your tracking number along with the tracking page, so that you can check the status of your order. You can track the orders via our Order Tracking Page.
- WHAT IF I DIDN'T RECEIVE MY ORDER?
- 99% chances are your order will reach to you. Sometimes the couriers leave the parcel at your nearest post office/PO box instead to delivering to your doorstep, so you can visit your local post office to collect them. In rare cases, if you didn't receive your order within 60 days the order has been shipped, we will give you a full refund.
- WILL BE THERE ANY CUSTOM DUTY ON MY PRODUCT?
- Custom/Import duty is something which is not in our hands. You can contact your custom departments or check their website if any custom duty applicable to your order.
- HOW CAN I MAKE THE PAYMENT FOR MY ORDER?
- We accept payments via credit/debit card and PayPal. Payments are processed by the secure PayPal gateway. You don't need a PayPal account to make your payment, you can continue as checkout as guest option and pay by your credit/debit card. We accept VISA, MasterCard, Discover cards and more.
- HOW CAN I KNOW MY ORDER HAS BEEN PLACED?
- Once you checkout and your payment is successful, you will receive your order confirmation email. That confirms your order has been placed.
- CAN I CANCEL MY ORDER?
- Unfortunately orders once placed cannot be cancelled. But in certain cases if you approach us the earliest (after your order has been confirmed) for the order cancellation and your order has not yet been processed then we may approve your request.
- HOW CAN I KNOW MY ORDER STATUS?
- We fulfill the orders within 2-5 days your order has been placed. Once we fulfill your order you will receive your tracking details in your email and can check the staus of your order anytime.